A Leading supplier of network solutions focused on "communication stability" is looking for a Solution Support Engineer
to drive innovation in network solutions and provide technical support for cutting-edge connectivity systems.
Responsibilities:
- Assist end-users and partners in designing networks, considering customer challenges and the advantages of our solutions.
- Work closely with end-users, partners, and internal systems engineers during network deployment and operation to swiftly address technical issues.
- Coordinate with the business development team, R&D, and other stakeholders to respond to inquiries from end-users and partners.
- Provide technical support primarily during the post-sales stage, as well as in the pre-sales phase as required.
Required Skills:
- Experience in leading project implementation as a technical focal point.
- In-depth technical knowledge of telecommunications and IT networks, with expertise in MPLS, TCP/IP, routing, switching, network engineering, network configuration, and troubleshooting.
- Familiarity with legacy protocols such as RS232, J1, T1, E1, SDH, or voice.
- Understanding of industrial applications, particularly in power electricity and railway sectors, and telecommunications solutions for such applications.
- Ideally 3 years of experience designing Layer 2, Layer 3, MPLS-TP, and IP/MPLS networks, with a solid understanding of unicast, multicast, IP addresses/subnets, VLANs, and routing protocols.
Why Should You Apply:
- Join a global community driving innovation in connectivity and security.
- International company specializing in next-generation connectivity solutions.
- A diverse, goal-oriented team fostering innovation and professional growth.
- Collaborative work environment with exposure to global expertise.
Company Details:
Leading supplier of network solutions for Operational Telecom for industry customers in power electricity, rail and oil & gas sectors worldwide as a perfect solution for transformation into fully packet based network for industrial applications.
Working Hours:
9:00 - 18:00 (Mon-Fri)
Working Style:
Hybrid (70% travel to sites around Japan, including overnight stays)
Holidays:
Saturday, Sunday, and National Holidays, Year-end and New Year Holidays, Paid Holidays (15 days per year), Other Special Holidays
Services/Benefits:
Employee social insurances, Laptop and phone provided, All-expense-paid training trips to HQ (1-2 times per year)
Interview Process:
1) Technical Assessment / Meeting with Japan Country Manager
2) Final Interview with Hiring Manager (Singapore & Belgium)
3) HR Interview
