Information Management and Reporting Manager
Information Management and Reporting Manager
Job type:
Permanent
Specialization:
IT Management
Language Level:
English Level - High Intermediate (TOEIC 730),Japanese Level - Fluent
Location:
Minato-ku
Salary:
¥10,000,000.00 - ¥10,000,000.00 Yearly
Job Reference:
476498
A global insurance and mobile device support services company is looking for an Information Management and Reporting Manager to serve as the business owner for governing and optimization information management and to act as the main POC for reporting requirements including the customer reports, such as Weekly KPI reports, daily flat-file maintenance, new product reporting set-ups etc.
Responsibilities:
- Serve as business owner for governing and optimization of information management within business group and for the devices repair operation.
- Serve as POC for reporting requirements including the customer reports, such as Weekly KPI reports, daily flat-file maintenance, New product launch reporting setups in cooperation with IT teams
- Serve as POC on business IT side to support configuration of the ERP/SFC (Shop-Floor Control) system partnering with IT teams including supervision of various management codes, SKU, BOM, Billing configuration, Rule engine, etc.
- Serve as business owner to build short to long term strategy and goals for BI and the ERP/SFC continuous improvements and IT related roadmap.
- Coordinate with relevant teams to conduct necessary UAT and arrangement, QA testing and final acceptance for all release cycles.
- Work as project leader in automating the customer reports, coordinating with onsite contractor and offshore teams to improve the IT systems.
- Support teams for new reports setups to run repair operational activities, advice operational setups to enable and meet customer report criteria.
- Plan recovery of reports lost in the ERP/SFC transition (ex. internal KPI, carrier KPI, parts consumption dashboards)
- Support Communication between the Global ERP teams and internal groups to ensure smooth communication and understanding is maintained in both Japanese and English
Required Skills:
- Minimum 1~3 years of experience in a fast paced, ever changing environment – operating at high-level of autonomy.
- Customer / client facing interaction experience required.
- Capable of working with internal operations, engineering, and IT teams to solve complex operational problems and drive strategic initiatives.
- Proven interpersonal skills and strong ownership.
- Practical Data Analysis skill and BI/DB knowledge
Why should you apply:
- Key member for Information Management and reporting for new globally famous client.
- Experience delivering new products and services to millions of customers
C ompany Details:
A foreign insurance company that supports a secure and comfortable digital life by replacing or repairing broken cell phones with alternative devices, remotely advising on how to set up complex electronic devices, and so on. They provide more than 90 million consumers worldwide with best-in-class service, user content, and software.
Working Hours: 9:00 - 17:30 (Mon-Fri)
Working Style: Hybrid (3 day remote work per week)
Holidays: Saturday, Sunday, and National Holidays, Year-end and New Year Holidays, Paid Holidays, Other Special Holidays
Services/Benefits: Social insurance, Skillhouse Benefit, No smoking indoors allowed (Designated smoking area), Commutation Allowance, Free Cafeteria, and Casual clothes are acceptable
Interview Process: Screening, Hiring Manager Interview, Senior Member Interview, HR Interview.
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