Desktop Support Engineer
Desktop Support Engineer
Job type:
Skillhouse Contract
Specialization:
IT Support
Language Level:
English Level - High Intermediate (TOEIC 730),Japanese Level - Advanced (JLPT Level 1)
Location:
Tokyo
Salary:
¥420,000.00 - ¥420,000.00 Monthly
Job Reference:
476216
One of the world’s largest Insurance Service providers is looking for a bilingual Desktop Support Engineer within the End User Technology Team.
Responsibilities:
- Technical support for Windows OS, Mac, and mobile devices, in collaboration with global teams
- Addressing security vulnerabilities
- Creating and updating manuals
- Asset management of devices
Required Skills:
- Bachelor's degree in Information Technology or a related field from an accredited university
- Experience supporting Windows 10 or higher
- Experience in helpdesk or internal IT
- Knowledge of MAC
- Familiarity with Office 365 services including Email, SharePoint, OneDrive, and Teams
- Ability to learn and master various technologies
Why should you apply:
- Long term work opportunity, plus WFH available
- Great team dynamics and learning opportunity
- Opportunities to learn/brush-up English/Japanese language
Company Details:
A US based world’s leading insurance providers, offering a broad range of life, health, and retirement solutions to individuals, families, and businesses. The company is heavily invested in digital transformation, utilizing advanced technologies like cloud computing, data analytics, AI, and cybersecurity to enhance customer experience and streamline operations. As part of its values, it has a strong focus on creating a diverse environment, and in particular on the appointment of women in high-level position.
Working Hours: 9:00 - 18:00 (Mon-Fri)
Working Style: 4 days’ work in office, and 1 day work from home (more WFH days is possible)
Holidays: Saturday, Sunday, National Holidays, Year-end and New Year Holidays, Paid Holidays
Services/Benefits: Transportation expenses up to 20,000 yen per month, plus Paid leave, plus social insurance (health insurance, welfare pension, and work-related accident insurance), Periodic health examination, and Employment insurance
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